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Terms of Service

Last updated: 1 April 2026

1. About Fanomix

Fanomix is an AI-powered platform for creating video advertisements. It is operated by Fanomix, LLC, a Delaware limited liability company ("we", "us", or "our"). By creating an account or using the platform you agree to these Terms of Service ("Terms").

2. Eligibility

You must be at least 18 years old to use Fanomix. By registering you confirm that you meet this requirement. We may suspend or terminate accounts where we have reason to believe this condition is not met.

3. Account Registration

You are responsible for keeping your login credentials secure and for all activity that occurs under your account. Notify us immediately at support@fanomix.com if you suspect unauthorized access. We reserve the right to disable accounts at our discretion.

4. Credits

Access to AI generation features is governed by a credit system. Credits are consumed when you run workflows such as image generation, video generation, and voiceover synthesis. The credit cost of each action is displayed before you confirm it.

Credits are non-refundable except where required by applicable law. We reserve the right to adjust pricing with reasonable notice. Unused credits do not expire unless your account is terminated for breach of these Terms.

5. Acceptable Use

You agree not to use Fanomix to:

We may suspend or terminate your account and retain any unused credits if we determine you have violated this section.

6. Content You Generate

You retain ownership of the creative briefs, scripts, and other inputs you provide. You grant us a limited licence to process that content solely to deliver the service. We do not claim ownership of output videos or images you generate.

You are solely responsible for ensuring your use of generated content complies with applicable laws, including advertising standards, intellectual property law, and platform policies of any third-party service where you publish the content.

7. Third-Party AI Services

Fanomix uses third-party AI services to process your requests, including OpenAI, Replicate, ElevenLabs, and KlingAI. Your inputs and generated outputs may be processed by these providers subject to their own terms. We do not guarantee specific output quality, style, or accuracy.

8. Availability

We aim to maintain high availability but do not guarantee uninterrupted service. We may suspend the platform for maintenance, updates, or circumstances beyond our control. We are not liable for losses arising from downtime.

9. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT GENERATED CONTENT WILL BE ACCURATE, SUITABLE FOR ANY PARTICULAR PURPOSE, OR FREE FROM THIRD-PARTY CLAIMS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FANOMIX, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE PLATFORM. OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID FOR CREDITS IN THE THREE MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless Fanomix, LLC and its officers, employees, and agents from any claims, damages, or expenses (including legal fees) arising from your use of the platform, your content, or your violation of these Terms.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you by email or via the platform at least 14 days before material changes take effect. Continued use after that date constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Sussex County, Delaware.

14. Contact

For questions about these Terms, contact us at support@fanomix.com or write to Fanomix, LLC, 6192 Coastal Highway, Lewes, Delaware 19958.